Shipping policy

Free shipping on every US order

Shipping is free on all orders to the United States — no minimum.

Processing time

Orders are processed within 1–2 business days (Monday–Friday, excluding US holidays). You'll receive an email with your tracking number as soon as your order ships.

Delivery time

Delivery usually takes 6–10 business days after your order ships. Delivery times are estimates and can occasionally be affected by carrier delays, weather or peak seasons.

Where we ship

We currently ship to addresses in the United States, including APO/FPO addresses. Some remote areas may take a few extra days.

Tracking your order

Use the tracking link in your shipping confirmation email. If your tracking hasn't updated for 5 business days, contact us and we'll look into it right away.

Lost or damaged packages

If your package is lost in transit or arrives damaged, email us at info@fexrou.com with your order number (and a photo for damaged items). We'll send a free replacement or a full refund.

Wrong address

Please double-check your shipping address at checkout. If you notice a mistake, contact us as soon as possible — we can update the address before your order ships.

Contact

Fexrou — operated by OAAHFASHIONGROUP LLC, 8206 Louisiana Blvd NE, Ste A #2017, Albuquerque, NM 87113, USA · info@fexrou.com · +1 (917) 672-8538